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Inerica Systems — AI automation, smarter business

Medical & Dental · The front desk and the operatory

Online booking and reminders, off the front desk's plate

We help medical practices, dental offices, chiropractors, and healthcare providers get found by new patients online, automate appointment reminders, and ask for patient feedback in a way that keeps health details out of it.

Map your workflow See the route (650) 695-6404
  • Fixed quote before any work
  • Most sites live in 14 days
  • You own the code and the data
  • A person replies within one business day
A bright dental front desk with a tablet and an empty, tidy waiting areaA bright dental front desk with a tablet and an empty, tidy waiting area
A patient checking in, the phone ringing, and two gaps in tomorrow's schedule.

How does Inerica Systems help medical & dental businesses?

We help medical practices, dental offices, chiropractors, and healthcare providers get found by new patients online, automate appointment reminders, and ask for patient feedback in a way that keeps health details out of it. Builds start at $1,500, quoted before any work starts, and most sites are live in about 14 days.

Sound familiar

Where the day leaks

  1. 01

    No-shows are costing you

    An empty chair is time the practice can't bill. Automated reminders 48 hours and 2 hours before each appointment give patients a chance to confirm or reschedule, so the slot can be offered to someone else.

  2. 02

    New patients can't find you on Google

    When someone moves to your area or loses their provider, they search Google. If you're not in the local 3-pack, they go to your competitor.

  3. 03

    Your staff spends hours on appointment calls

    Automated online booking, confirmations, and reminders free your front desk to focus on patient care instead of phone administration.

  4. 04

    You have great patient outcomes but no online reviews

    Happy patients rarely leave reviews unprompted. An automated review request, written to keep patient health information out of it, asks consistently after every visit.

How the work moves

Work comes in, someone decides, the job is handed off

Three moments run through a working day in medical & dental. We build around the first and the last, and leave the middle one with you.

The front desk and the operatory: the working route Three stations on one line: incoming work, a decision a person makes (in copper), and a completed handoff. Appointment requests and intake → Clinical calls stay with clinicians → A prepared visit, a recall set. 010203

  1. Incoming work

    Appointment requests and intake

    New-patient requests, intake forms and reschedules arrive before the visit, not on a clipboard in the waiting room.

  2. Controlled decision

    Clinical calls stay with clinicians

    Scheduling follows your rules. Anything clinical — a symptom, a treatment question — goes to a person on your team; nothing automated gives medical advice.

  3. Completed handoff

    A prepared visit, a recall set

    The patient gets the confirmation and reminder, the intake is ready before they sit down, and the recall is set from the visit.

What we build

The parts that carry the route

Start with the part that leaks most. Each one is scoped and quoted before any work begins.

Patient-focused website

A professional, accessible website that makes booking an appointment straightforward.

  • Online booking integration
  • Insurance accepted and new patient info
  • Provider bios with credentials
  • Patient portal link and telehealth integration

Local SEO and reviews

Show up when patients search for your specialty in your area.

  • Google Business Profile optimization
  • Specialty and condition-specific pages
  • Review requests that leave health details out
  • Healthgrades, Zocdoc, and directory management

Appointment automation

Take reminders and routine calls off the front desk.

  • Automated appointment reminders (48h + 2h)
  • Online intake form delivery
  • Post-visit satisfaction follow-up
  • Recall campaign for overdue check-ups

What it costs

Builds start at $1,500. You see the number before any work starts.

Every build is scoped and quoted. We tell you the number before any work starts, and it does not move afterwards. Most sites are live in 14 days.

See full pricing
  • Website + digital marketingA fast, properly optimized site, ready to be marketed.From$1,500
  • Website + marketing + AI automationAssistants on your site and automated workflows, with a person approving what matters.From$4,000
  • Custom vertical softwareBid pipelines, dispatch and fleet, planroom aggregation, industry CRMs.From$12,000

Where we work

For medical & dental businesses across the Bay Area

Based in Berkeley, CA, serving the San Francisco Bay Area. Call (650) 695-6404, and a person replies to every inquiry within one business day.

Questions

What medical & dental owners ask first

How do you handle HIPAA in patient communication?

Patient communication workflows are designed to keep PHI out of unsecured channels. Review requests are sent in a general 'how was your visit?' format, following HIPAA marketing guidance. We review the setup with whoever handles compliance at your practice before anything goes live.

Can you help with online booking for a multi-provider practice?

Yes, where your scheduling system allows it. Practices use Athenahealth, eClinicalWorks, Practice Fusion, or a standalone tool like Acuity — we check what yours supports before we quote.

How do you handle reviews for a medical practice?

Every patient gets the same short request after a visit, by text or email, with a link to Google or Healthgrades. Nobody is screened first: asking only the patients who seem happy is review gating, which Google's policies prohibit. No health details go into the request.

We get patients through insurance referrals. Why do we need SEO?

Insurance networks change, and patients often search Google first even with a referral. A clear online presence gives new patients confidence before they call.

Other industries we work in

Start here

Take routine calls off the front desk

Tell us your scheduling system. We'll show you which reminders and booking steps it supports, and review the setup with your compliance lead before anything goes live.

Map your workflow Get a free audit
  • Fixed quote before any work
  • Most sites live in 14 days
  • You own the code and the data
  • A person replies within one business day
(650) 695-6404